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Help and support

A directory of Latin dance socials and festivals, with opt-in ticketing. We read every message and reply — we review, we don’t guarantee.

Tickets you bought

Manage a ticket or report a problem

Each ticket has a private support form. Refunds and cancellations are the organizer’s decision — we read every request but can’t guarantee a refund.

Go to your tickets

Tickets you bought

Give your ticket to someone else

Open the pass in Your tickets and tap “Transfer entry.” We email your friend a link to claim it — your pass stays valid until they claim, and you can cancel a pending transfer any time before then. Transfers close before the event, at a date the organizer sets.

Open your tickets

Listings

Report wrong details or a safety concern

See a wrong time, venue, ticket link, style, or cancellation? Open the event’s page and use “Report wrong details.” For harassment, abuse, or anything unsafe, use “Report a safety concern” on the same page — safety reports are private, handled by our team, and never published as public accusations.

Find an event to report

Listing & tickets

List an event or sell tickets

Anyone can submit a social or festival. To edit a listing or sell tickets through Socialpass, verify that you run it. Ticketing is opt-in — most listings simply link out to the organizer’s own source.

Add eventOrganizer tools

Hiring artists

How artist bookings work today

Booking requests reach an artist with scoped terms. The booking — and any money — is arranged directly between organizer and artist; Socialpass doesn’t process payments, deposits, or payouts yet. Treat money as a direct agreement between you, and never act on off-platform pressure.

Browse artists

Anything else

Reach the team

For questions the forms above don’t cover, email us. Please don’t send card numbers, passwords, ID documents, or other sensitive data — we never need them.

[email protected]